Contact Us
We'd love to hear from you. Reach out with questions, feedback, or suggestions.
Frequently Asked Questions
How does GADA work?
Sign in with Google, then chat with GADA in natural language. Describe what you're looking for (e.g., "black oversized hoodie under $50") and our AI will find matching products. Like items to help GADA learn your style over time.
Is GADA free to use?
The AI shopping chat is completely free with unlimited searches. Every new account also gets 3 free Try-On credits. Additional credits can be purchased in packs starting at $1.99.
What is Virtual Try-On?
Virtual Try-On lets you see how clothes look on you. Standard mode (1 credit) generates a static AI image. Prime mode (10 credits) gives you 40 seconds of real-time live fitting through your webcam.
Can I use GADA in my language?
Yes! GADA supports 5 languages: English, Korean, Japanese, German, and French. Use the country selector in the navigation bar to switch.
How do I get a refund?
If a Try-On session fails due to a technical error, credits are automatically refunded. For other payment issues, contact support@gada.uk within 7 days of purchase.
Response Time
We typically respond to inquiries within 1-2 business days. For urgent matters, please include "URGENT" in your email subject line.